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My number is marked as spam, what do I do?

Written By Bekkie Wetz (Super Administrator)

Updated at December 10th, 2021

Sometimes your number could be marked as spam by the carrier. Since it's not a comfortable situation, we received a steps that could be followed. Register your numbers for any case of mislabeling, or proactively for any new number you obtain.

Registration to the three mobile providers or call analytics provider will cover the following carrier networks:

Carrier Links T-Mobile (via First Orion) https://calltransparency.com/

Verizon, Sprint & US Cellular(via TNS Call Guardian) https://reportarobocall.com/trf/#

ATT Wireless(via Hiya) https://hiya.com/manageyourcallerid

Avoid unusual spikes in traffic volumes, when possible. 
Analytics providers pay close attention to large swings in traffic which could indicate multiple use cases for a particular number, which is discouraged. However, some businesses are seasonal or provide emergency alerts, so traffic patterns are difficult to normalize. Always document your expected and normative call pattern description in detail - you may need to provide this information when attempting to overturn an erroneous tag.

If you still need any assistance, do not hesitate to contact our Support team! 🚀