What are Insight Seats?
- Insight seats are a non-recording license that enables anyone across your organisations to leverage Jiminny to see insights into the voice of the customer.
- Unlike paid licenses, insight seat holders cannot record their calls, conference meetings or emails.
What access do Insight Seats provide?
- Unlike most providers, Jiminny's insight seats allow full access to all elements of the platform .
- That means that Insight users can listen to specific calls, search and filter, review pipeline health or look at Team Activities - as some examples.
- The goal is to provide the maximum value to as many users across your organisation and help create alignment within the business. A unified team is a powerful thing after all.
How much do Insight Seats cost?
- Insights Seats are completely free - there is no cost associated with them. Yes, really! Unlimited full access to Jiminny data, for life.
- As long as you have at least 1 Jiminny recording license you can distribute additional Insight Seats across your organisation.
Example use cases for Insight Seats?
Get field insights of competitor platforms and hear directly from the customer on potential feature improvements.
Hear the voice of the customer, understand how messaging is resonating and how we can pivot to drive better conversion rates.
Understand how reps are performing and adopting initiatives.
Gain micro insights into key deal activities to forecast revenue more accurately.