Jack Bateman-Chuah
jack.bateman-chuah@jiminny.com

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Updated September 11th, 2023 by Jack Bateman-Chuah

Update your CRM automatically within Deal Insights

Make pipeline reviews more effective and streamlined using  Deal Insights. Jiminny's main aim is to make life easier for you, and for you to win! 🥳Within Deal Insights, you can view and also update data that comes directly from your CRM 🤓. This means during pipeline reviews (and in order to prep for them) you can easily see the deal amount, what sta...

0 min reading time
Updated June 13th, 2024 by Jack Bateman-Chuah

Syncing Emails to Jiminny

Steps to Sync emails to Jiminny In the Jiminny Platform, go to your profile In Settings, click on Integrations Under Sync Email, click on the toggle Jiminny will redirect to a page for consent and authorization  Please note to import emails your contact will be in the CRM. The email does not need to be stored anywhere this is pulled directly from Of...

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Updated February 22nd, 2024 by Jack Bateman-Chuah

Deal Insights - Getting true visibility across your pipeline 💰

Ready to know which prospects are worth your time?  ‍We certainly are, that’s why we created Deal Insights! This allows you to forecast more accurately, see coaching opportunities in seconds and spend time on the deals that matter. Your Source of Truth for Engagement You have an overview of all the conversations that are being had with each prospect...

1 min reading time
Updated May 1st, 2024 by Jack Bateman-Chuah

How to set up Automated Call Scoring

If you haven't read the article on “What is Automated Call Scoring” I'd recommend hopping over there first to get familiar with what this is and get some ideas on potential use cases so you can configure this feature with a clear objective in mind.  If you are ready to get into the detail on how to actually configure this incredible feature - please...

2 min reading time
Updated November 22nd, 2023 by Jack Bateman-Chuah

How to set up your Coaching Framework in Jiminny

In this article, we’ll talk you through how to set up your Coaching Framework in Jiminny. If you haven’t already you might find it useful to read these articles first: Why Coaching Frameworks are important How to create your Coaching Frameworks As a reminder, your Coaching Framework help you create a consistency to feedback, which will help the team...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Teams Messenger Notifications

New Dimension to using Teams Messenger! Just to help you as management and as a team, we have utilised Teams in a way which enables leaders to coach their teams, and teams have the ability to coach each other and grow! All we're doing is planting the seed and watching you grow!  Getting Set up Microsoft Authorization We as a team are always looking ...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

HubSpot Integration with Jiminny

To connect the HubSpot and Jiminny integration, please request a demo to get started! Jiminny's integration with HubSpot improves communication and productivity, while enriching the data being pushed to your CRM. By capturing every customer conversation, you'll have unparalleled visibility into your team's performance and the data to understand wher...

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Updated May 2nd, 2024 by Jack Bateman-Chuah

What's new in Jiminny

April 2024: Launched Ask Jiminny - your personal AI assistant   Improved accuracy of participant diarisation for all stereo calls in all languages   New transcription languages available. Full list of supported languages and dialects can be found here Albanian Armenian Azerbaijani Bengali Bosnian Filipino Kazakh Macedonian Nepali Persian Serbian Urd...

2 min reading time
Updated March 21st, 2024 by Jack Bateman-Chuah

Sidekick, your personal assistant, Manual Logging and its secret Auto-logging superpower

Some product features are immediately obvious in what they bring to the party, others require a little more explanation to reveal their hidden identity, however once you understand the value they bring, you can never go back to the way you used to do things.  What this convoluted introduction is trying to say is that you’re likely already aware of S...

6 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Network Connectivity

Jiminny uses a technology called WebRTC to power real-time media services. It is supported natively in most modern Web browsers.  As a web application, Jiminny does not normally require any network configuration changes (STUN and TURN technologies help mediate restricted networks).  However, some firewalls can block traffic and interfere with web co...

3 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How To Switch Speakers On The Playback Page

Say hello to switching speakers 👀 in the transcript: We're constantly looking for ways to improve, and one of the ways to do so is by detecting who is speaking in your client conversations. We therefore wanted to give you the option to manually change the speakers in the transcript of a conversation should you detect an unfortunate error.  With the ...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Deal Insights for Managers 📈 +🔍 = 💰

Deal Insights for Managers Deal Insights is designed to give a source of truth across all your deals and opportunities across the board. For the very first time, you can see all the activity and engagement across your pipeline. Deal Insights is designed to help you in 5 key ways!  Help you to truly forecast your whole pipeline accurately  Spend your...

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Updated September 11th, 2023 by Jack Bateman-Chuah

How to launch Coaching Frameworks with your team?

So you’ve set up your Coaching Frameworks and you’re ready to launch them to your team? Great! We want to help you make the most out of launching these so we’ve put together some guidance and advice to help. We’d also love to hear what worked well for you so get in touch!  Your team could leave with 2 thoughts about the coaching framework you’re abo...

1 min reading time
Updated May 1st, 2024 by Jack Bateman-Chuah

How to resend an invite to join Jiminny

Have you sent your colleague an invite to Jiminny and they haven't joined yet? No worries, resending an invite couldn't be any easier 🤓 Sometimes you may forget to accept invites or sometimes you may accidentally delete an email with invite links. Whatever the case, you can invite a user again as many times as you want until they accept  How to rese...

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Updated March 21st, 2024 by Jack Bateman-Chuah

Automate Sending the Meeting Summary to your CRM

Being able to automate sales admin has long been the dream of your average sales manager; searching for a way to automate meetings notes and improve the way activity is tracked at scale. Imagine all that extra time you and your team could spend prospecting and the impact this would have on your team's target achievement.  This dream is a reality wit...

1 min reading time
Updated May 17th, 2024 by Jack Bateman-Chuah

Import your CRM Custom Fields into Deal Insights

We all have our little quirks in the way we do things and those quirks are part of what makes life so exciting. I like to have just a black coffee for breakfast and you like to create 38 new data fields within your CRM and order them alphabetically. Just little fun quirks!  The good news is that while we can't (yet) implement a breakfast management ...

2 min reading time
Updated May 1st, 2024 by Jack Bateman-Chuah

Summaries & Action Points - The AI hack for sales teams

One of the most common challenges teams face is getting a quick grasp on what’s going on in the client or prospect journey. Now, imagine if you could take an hour-long meeting and understand exactly what happened and the key action outcomes in just 90 seconds!  What are Summaries? Summaries are a streamlined way to condense a meeting into a few key ...

2 min reading time
Updated November 27th, 2023 by Jack Bateman-Chuah

How to create your Coaching Frameworks

Coaching Frameworks help you create a consistent structure to feedback on calls and help embed a framework of what is important on calls. If you haven’t already, read our article on Why Coaching Frameworks are important before continuing. In this article, we’ll guide you through how to go about putting together your own Coaching Frameworks.  How do ...

2 min reading time
Updated May 22nd, 2024 by Jack Bateman-Chuah

What is Automated Call Scoring

What is Automated Call Scoring? “Imagine a world where you can define exactly what good lookslike and automatically track every single customer interaction” That's what Automated Call Scoring is; the next innovation for Conversation Intelligence software that transforms how Jiminny users are able to identify and benchmark best practice at scale.    ...

1 min reading time
Updated May 30th, 2024 by Jack Bateman-Chuah

OnDemand - Searching for a Conversation

Did you know that the OnDemand page is the most visited part of our platform? Here you can search for every call that you want to listen back to. ☎️  Here is how the OnDemand page looks. There are three key areas:   1. Current and default filters On the top of the page (in the pink box), you will be able to check what filters are applied to your sea...

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Updated May 7th, 2024 by Jack Bateman-Chuah

What is the Jiminny API?

Having the ability to access your Jiminny data can open up a whole new set of possibilities for you to move the needle which is why at Jiminny, we give our customers autonomy over their data and provide you with the ability and insight to drive revenue generating activities.  What is the Jiminny API? Let’s start at the top, an API (Application Progr...

3 min reading time
Updated February 9th, 2024 by Jack Bateman-Chuah

Reporting and Analytics on Coaching Progress

Coaching is movement. It’s identifying where someone is now and uncovering the game-changing areas to focus on to incrementally improve over time. As well as the amazing things they’re doing and should continue to do. All of this leads to better performance and bigger wins!  We’ve built our Coaching Frameworks to make coaching easy, accessible and c...

2 min reading time
Updated May 2nd, 2024 by Jack Bateman-Chuah

User Guide for Jiminny Salesforce Application

Jiminny are very pleased to announce the release of our Jiminny Salesforce Application which allows Jiminny customers to integrate and open Jiminny information within their native Salesforce environment.  I know, it's finally here! And it looks fantastic. This guide is to help you as a user get familiar with the set up and get the most value out of ...

1 min reading time
Updated May 5th, 2023 by Jack Bateman-Chuah

What are Playlists and why do they matter?

Playlists, you know what they are, I know what they are - there's no need to do this dance so let's cut to the chase! Where you're probably curious is how they work within Jiminny and what value playlists can have on your teams onboarding and revenue generation?  What are Playlists within Jiminny?  Playlists are a fantastic way that you can organise...

2 min reading time
Updated February 12th, 2024 by Jack Bateman-Chuah

InsideSales (formerly Xant) Integration with Jiminny

We are on a mission to help ambitious sales & success teams reach their goals and grow. By breaking down the barriers that have prevented coaching & collaboration we help teams unlock their potential.  Overview of the dialler: InsideSales (previously Xant) is a cloud call center software trusted by teams all over the world. It is integrated ...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

1-2-1 Manager Coaching 🤝

What is Manager Coaching This is an hour 1-2-1 session between yourself and one of your team members. Preparation for this style of coaching The team member selects the call they want to be coached on and sends it to you ahead of the meeting. You both separately listen to the call and debrief on the call during the coaching session. The benefits for...

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Updated March 2nd, 2023 by Jack Bateman-Chuah

Recording Management 101

Softphone Recording Options At Jiminny we give you the opportunity to define how recordings are managed at an organisational level to ensure that your recording practices meet your business needs. We'll walk through each option and showcase the various options available to you: Outbound / Inbound Call Recordings: First up is Outbound Calls, where yo...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How to integrate Copper with Jiminny

What type of information is sent to Copper? Jiminny creates Activity and Task records. Optionally, Lead Statuses and Opportunity Stages can be updated as part of the activity log workflows. How do we integrate Copper with Jiminny? The first step is to invite the Copper admin as normal.  (The admin of Copper will be your Jiminny owner) Once you let u...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How to customise Deal Risk In Deal Insights

Wave goodbye to losing deals and lets dive deeper with  Deal Risks Jiminny's main aim is to make life easier for you, and for you to win! Introducing Deal Risks, this feature allows you to set trigger points for every crucial moment within a deal, so you never miss an opportunity to act quickly. Diving in we are able to provide top class feedback an...

2 min reading time
Updated July 19th, 2023 by Jack Bateman-Chuah

SCIM: An overview

What is SCIM? SCIM stands for System for Cross-domain Identity Management. It is an open standard protocol designed to simplify and automate the management of user identities, groups, and their attributes across different systems or domains. The primary goal of SCIM is to provide a standardized way for identity provisioning and synchronization in cl...

0 min reading time
Updated December 12th, 2023 by Jack Bateman-Chuah

Managing Multiple Currencies in Jiminny with Salesforce CRM

Overview For businesses using Jiminny with Salesforce, particularly those operating with multiple currencies, understanding how currency data is presented and calculated within Jiminny is crucial.  This article provides insights into how Jiminny displays opportunity amounts and deals with multiple currencies when integrated with Salesforce. Currency...

1 min reading time
Updated November 1st, 2023 by Jack Bateman-Chuah

Salesloft Platform with Jiminny Voice

To start using the integration:   Visit your Organization Settings > Manage > Integrations Click the Salesloft Logo You'll be taken to Salesloft to authenticate Allow Jiminny to access your Salesloft data Configure your Activity Types to synchronize to your CRM If you're using Jiminny to make calls:   In this case, your team will use Salesloft...

0 min reading time
Updated November 17th, 2023 by Jack Bateman-Chuah

Cloud Call Voice Integration With Jiminny

We are on a mission to help ambitious sales & success teams reach their goals and grow. By breaking down the barriers that have prevented coaching & collaboration we help teams unlock their potential.  App Overview Cloud Call is a center software trusted by teams all over the world. You can set it up and integrate it with your CRM. With Clou...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How Do Automatic Recordings Work For Microsoft Teams Meetings?

What do meeting organisers need to know?  Send. Set. Forget. Meeting organisers set the meeting options after the meeting invite is sent. This is easy to forget. As soon as the meeting invite has been sent, edit the meeting invite and open the meeting options. Then turn on Record automatically. Who owns the recording?  For private Teams meetings, th...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Go To Meeting Integration

Everything you need to know Once the Go To Meeting integration goes live on your platform or you sign up for the first time Go To Meetings will start to be recorded, analyzed, and transcribed into the Jiminny platform. This will provide you with more opportunities to learn, self-coach, and share customer conversations with your teammates. The integr...

2 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Participants Compliance email

Here at Jiminny, we're helping you to record your meetings easily and effortlessly. To help with this, we want to provide you with different compliance options so that you can implement what is right for your business. In addition to the compliance options you have set up in your conferencing tool, you can go the extra step and send an email to your...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Groove Voice Integration With Jiminny

We are on a mission to help ambitious sales & success teams reach their goals and grow. By breaking down the barriers that have prevented coaching & collaboration we help teams unlock their potential.  App Overview With Groove your conversations will be automatically transcribed and analyzed into Jiminny. You will be able to search, listen a...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Intro Call Coaching Template

Below you’ll find an example of an Intro Call template. Intro Call Coaching Framework:  Module   Goal Coaching Area  Coaching Notes Frame the Call Start the call right  Inviting opener to the call Map out the agenda  Build Personal connection  #BeKind Build personal connection Empathy: Show you care Deliver a conversational meeting Project your enth...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Can I use Jiminny without a CRM?

The question you must be thinking is..."How is this going to work if we don't use a CRM?" The amazing news is Jiminny is able to help you regardless of whether you have a CRM or not. There's only a few steps to follow and then you're ready to go! 🚀 1. We'll require the main admin to have access to a free CRM initially for us to integrate with regard...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

JustCall Voice Integration With Jiminny

We are on a mission to help ambitious sales & success teams reach their goals and grow. By breaking down the barriers that have prevented coaching & collaboration we help teams unlock their potential.  App Overview JustCall is a center software trusted by teams all over the world. You can set it up and integrate it with your CRM. With JustCa...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Disco/Demo Coaching Template

Below you’ll find an example of a Disco/ Demo template.  Disco/Demo Coaching Framework:  Module   Goal Coaching Area Coaching Notes Relationship  Building Building meaningful connection Connect on a personal level Active listening: Be present and understand whats being communicated Empathy: Show you care Deliver the meeting through conversation Busi...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

FAQs

Which plans are supported? We support all plans offered: Free, Starter, Professional and Enterprise. For high volume teams or those with multiple HubSpot integrations, we suggest the Professional or Enterprise plan (or the API Add-on) because these offer increased API limits. How does Jiminny access Hubspot? Jiminny uses the Hubspot REST API for acc...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Logging calls via Sidekick

How are you currently logging all of your calls to your CRM? The old tried and tested method, writing down the information on your note pad and then transferring that information across when you find time to do so? Well we have the answer for you!  The Jiminny Sidekick is our key productivity tool that builds the direct link between all of your work...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Logging activity to HubSpot

When you log an activity, Jiminny will automatically create an engagement in HubSpot. It will be logged in different ways depending on the activity type: Text Messages will log as Notes Dialer Calls will log as Calls Conferences will log as Meetings Where do we log? You'll see everything in HubSpot on the relevant record(s): Contacts and Companies I...

0 min reading time
Updated November 1st, 2023 by Jack Bateman-Chuah

What are Insight Seats?

What are Insight Seats?  Insight seats are a non-recording license that enables anyone across your organisations to leverage Jiminny to see insights into the voice of the customer.   Unlike paid licenses, insight seat holders cannot record their calls, conference meetings or emails.  What access do Insight Seats provide?  Unlike most providers, Jimi...

0 min reading time
Updated May 29th, 2024 by Jack Bateman-Chuah

Vonage Contact Center Guide

We are on a mission to help ambitious sales & success teams reach their goals and grow. By breaking down the barriers that have prevented coaching & collaboration we help teams unlock their potential.  Overview of the dialer: “Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. ...

2 min reading time
Updated February 6th, 2024 by Jack Bateman-Chuah

Twilio Flex

We integrate with Twilio Flex in multiple ways.  We pull the Twilio flex link directly from your CRM. If this link is not in your CRM already we require some extra configuration. Connecting to Twilio Flex to import dialer calls: Import users to Jiminny and set them to record before integrating Twilio Flex to Jiminny - this can be SSO, Okta or bulk u...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Word Search in Transcription

Question is, how can you use the transcription filter search to you advantage!  Using the transcript filter in "On Demand", you'll be able to search a particular word and bring up all the conversations that are stored in Jiminny with that word! How incredible is that!!  Let me tell you something better! 😎 It doesn't have to be just one word, you can...

0 min reading time
Updated November 23rd, 2023 by Jack Bateman-Chuah

Easy Steps to Grant Consent for Office 365 Integration with Jiminny

Introduction: Welcome to our guide on granting consent for seamless integration between Office 365 and Jiminny.  Follow these simple steps to enhance your user experience without diving into technical complexities. Step 1:  Access Your Office 365 Account Log into your Office 365 account. If you're new or need assistance, contact your IT administrato...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How to setup email sync with Office365 for Admins 📧

Jiminny’s Email integration enables managers like yourselves and your reps to get a comprehensive view of conversations across calls, meetings and emails. Without it, you'll miss key interactions that occur outside of recorded calls and would lose extremely valuable insights, recommendations and feature functionality. Jiminny imports both inbound an...

2 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Team Coaching 🏆

What is Team Coaching This is an hour dedicated to team sessions.  Preparation for this style of coaching  We recommend creating a rota to feature all team members within a certain team. When their turn on the rota is approaching, each team member selects the call they want to be coached on and describes their coaching goals for the session to the t...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Share and Learn 🎯

What is Share & Learn This is a 45 minute to an hour team session. We also refer to it as self-coaching with accountability, as ultimately, it’s centred on sharing findings discovered through everyone listening back to their own calls Preparation for this style of coaching The team member selects the call they want to listen back to and does so ...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Types of meetings

Customize which meeting types get recorded Did you know that there are several types of meetings? Each meeting type has default recording options available to your organization. Some can only be set at the organization level by Administrators. You can also delegate some preferences to users themselves. Instant meetings Instant meetings are those mee...

0 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

Making Notes on SideKick Even If I'm Not The Host!

You read correctly! It's no longer the case that only the host of the meeting has the Sidekick pop up for them to be able to take notes!  During meetings regardless of whether it's external or internal, you may perform a double act in a client meeting, or hold internal team meetings, the Sidekick will pop up for the host and anyone else in that call...

0 min reading time
Updated March 30th, 2023 by Jack Bateman-Chuah

Host Assignment Explained

The meeting owner is important in Jiminny for a variety of reasons, such as being able to search for the call, for scoring, giving feedback, statistics, and more. Being able to correctly identify the host is essential for ensuring that Jiminny links the meeting recording to the correct member of your team and to the correct opportunity.  Ownership i...

2 min reading time
Updated May 2nd, 2024 by Jack Bateman-Chuah

What is the Jiminny Salesforce Application?

The Jiminny Salesforce application transforms the way that Salesforce users can leverage their Jiminny data. Let's explore the core benefits that you can expect from getting this set up! Consolidated Workflow: Sales managers can now consolidate their workflow by accessing comprehensive conversation intelligence directly within Salesforce. This integ...

0 min reading time
Updated March 21st, 2024 by Jack Bateman-Chuah

Everything you need to know about the Jiminny Mobile App

Your browser does not support HTML5 video. The Jiminny Mobile App is an exciting new way to access the Jiminny platform. Available on iOS and Android, it empowers our users to maximize their coaching potential and deliver high performance insights on the go.  The release aligns with our own mission to transform coachable moments for our customers an...

4 min reading time
Updated January 16th, 2024 by Jack Bateman-Chuah

Managing Multiple Currencies in Jiminny with Hubspot CRM

Overview For businesses using Jiminny with Hubspot, particularly those operating with multiple currencies, understanding how currency data is presented and calculated within Jiminny is crucial.  This article provides insights into how Jiminny displays opportunity amounts and deals with multiple currencies when integrated with Hubspot. Currency Displ...

1 min reading time
Updated May 1st, 2024 by Jack Bateman-Chuah

Importing your Themes and Topics

Themes and Topics are integral to the way Jiminny tracks sales rep performance and are a crucial indicator in how we implement data-driven coaching practices.  Therefore, having a way to easily upload these key phrases into Jiminny is instrumental to use cases like: Onboarding onto Jiminny for the first time Migrating over from another CI Provider I...

1 min reading time
Updated March 15th, 2023 by Jack Bateman-Chuah

Increase your order value by 20%+ in 30 days with Team Insights

Successfully converting opportunities into happy new customers is what keeps the lights on for most businesses and is the deciding factor in how fast they’re able to scale. However, in this pursuit of successful conversion, we can sometimes leave revenue on the table and these bitesize chunks can quickly add up.    Inspired by one of our customers (...

1 min reading time
Updated May 22nd, 2024 by Jack Bateman-Chuah

Downloading Calls

Jiminny allows you to download your calls during the unfortunate time of your departure. We do have a few simple steps in place to enable this process to be smooth for you!  Following your request for calls: 1. We'll send you a ".CSV" file with the download links 2. We'll deactivate your Jiminny users at the end of the signed agreement, nevertheless...

0 min reading time
Updated November 28th, 2023 by Jack Bateman-Chuah

SmartMatch - Your Calendar to CRM solution

One of our core principles at Jiminny is finding ways to automate the lives of our customers and give you more and more time back to spend in other ways.  This latest iteration is a core part of this idea, that meeting admin shouldn't be a task you fear but something that is automated with accuracy.  SmartMatch gives your reps the automated power to...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How your RingCentral Video integration works

Once the RingCentral integration goes live on your platform or you sign up for the first time RingCentral meetings will start to be recorded, analyzed, and transcribed into the Jiminny platform. This will provide you with more opportunities to learn, self-coach, and share customer conversations with your teammates. The integration also means easier ...

2 min reading time
Updated July 12th, 2023 by Jack Bateman-Chuah

How Jiminny supports Data-Driven Coaching

Sales used to be a lot more binary when it came to performance. Good performance was reserved for those who hit target and performance reviews were for those who didn’t. However, the truth is that life is just more nuanced than that and those with better results may not be performing at the levels these results suggest. According to Gitnux, Sales St...

3 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

8X8 Voice Integration With Jiminny

We are on a mission to help ambitious sales & success teams reach their goals and grow. By breaking down the barriers that have prevented coaching & collaboration we help teams unlock their potential.  App Overview 8X8 is a centre software trusted by teams all over the world. You can set it up and integrate it with your CRM. With 8X8 your co...

1 min reading time
Updated September 11th, 2023 by Jack Bateman-Chuah

How to setup email sync with Google Workspace for Admins 📧

Jiminny’s Email integration enables managers like yourselves and your reps to get a comprehensive view of conversations across calls, meetings and emails. Without it, you'll miss key interactions that occur outside of recorded calls and would lose extremely valuable insights, recommendations and feature functionality. Jiminny imports both inbound an...

2 min reading time
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