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Why do some calls not show up?

Written By Bekkie Wetz (Super Administrator)

Updated at October 28th, 2021

If a call is less than 30 seconds in duration, it won't be displayed in the dashboard or On Demand search results.

In rare cases, your calls can also take longer to be processed and imported. The maximum processing time should not exceed the duration of the call. If this is not the case please get in touch to our Support team.