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Downloading Calls

Written By Jack Bateman-Chuah (Super Administrator)

Updated at May 22nd, 2024

Jiminny allows you to download your calls during the unfortunate time of your departure. We do have a few simple steps in place to enable this process to be smooth for you! 

Following your request for calls:

1. We'll send you a ".CSV" file with the download links

2. We'll deactivate your Jiminny users at the end of the signed agreement, nevertheless, you will 100% be given 30 days addition to provide you with the much needed time to download your calls 😊

3. Once the calls have been downloaded, we'll be able to close your account for you.

Note: If your call volume is extremely high, you may need to use the customer API to extract your calls.